Return Policy

At Moyr, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your earpods, you may return them within 7 days of delivery, subject to the conditions outlined below.

Eligibility for Returns

• Items must be returned within 7 days from the date of delivery.
• The product must be unused, in its original condition, and returned with all accessories, packaging, and manuals.
• Any product that is damaged, altered, or missing parts may not be eligible for a return.

Non-Returnable Items

• Items that show signs of use, wear, or damage caused by the customer.
• Products returned without the original packaging and accessories.
• Final sale or clearance items (if applicable).

Return Process

1. Initiate a Return: Contact our support team at moyrcare@mgterchnopos.com/ +919900931401/9900938701 with your order details and reason for return.
2. Approval & Shipping: Once approved, you will receive return shipping instructions. Customers may be responsible for return shipping fees unless the product is defective or incorrect.
3. Inspection & Refund: Upon receiving the returned item, we will inspect it. If approved, a refund or exchange will be processed within [3-4] business days.

Refund Method

• Refunds will be issued to the original payment method used during purchase.
• Shipping and handling fees are non-refundable unless the return is due to a manufacturing defect or error on our product.

Contact Us

For any questions or assistance with your return, please reach out to [moyrcare@mgterchnopos.com/ +919900931401/9900938701].